Customer service
Gas emergency service
Eletricity power cuts

To whom does the guaranteed supply apply?

Guaranteed electricity supply shall mean electricity supply in order to ensure electricity supply to consumers who have not chosen the independent supplier according to the established procedure or whose chosen independent supplier fails to fulfil its obligations.

Consumers who are ensured guaranteed electricity supply shall be applied the price for guaranteed electricity supply which is calculated by applying the coefficient of 1.25 to the total amount of electricity purchase price set for the public supplier and the price of public supply service. 

Customer service
Gas emergency service